OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
230 ratings and 76 comments received in the last 90 days.
17 May 2022
The staff are always courteous and helpful.
16 May 2022
Lauren was very helpful and knowledgeable as was Hannah who dealt with the service pack.
16 April 2022
I was completely satisfied with my experience at Snows BMW. Lauren Watson was absolutely brilliant throughout the process of my purchase and delivery of my new car. Lauren was very knowledgable with a friendly and professional attitude.
05 April 2022
straight forward
04 April 2022
Micheal Taylor the salesman was excellent on giving delivery updates, his communication and customer service was excellent and had very knowledge of the options and standard equipment. The preparation of the car on delivery day was again excellent.
01 April 2022
The salesman and business manager were very efficient, professional and courteous. Excellent service thanks you.
01 April 2022
Efficient but careful service, helpful advice in run up to the day and cheerful delivery of new car!
13 June 2022
Day went as planned
13 June 2022
Professional all the way
13 June 2022
On point
11 June 2022
Quick response and provision of courtesy car at a busy time and over the jubilee bank holiday.
11 June 2022
Car come back clean and tidy work done very satisfied
11 June 2022
A great team.
10 June 2022
The car was at the garage all day although no remedial work was required. However it was given a full check over and washed!
09 June 2022
Polite, efficient and professional service from Faye in the service reception as usual. Thank you
08 June 2022
All was good. Service desk very helpful sorry forgotten the lady's name after all this time
03 June 2022
Services completed without any drama.
23 May 2022
The staff has made the whole process plain sailing and painless