OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
213 ratings and 63 comments received in the last 90 days.
06 December 2021
Handover was great
18 November 2021
Polite staff, clean modern environment
08 November 2021
Friendly, welcoming staff with regular updates on progress of order.
01 November 2021
Lauren took care of me from start to finish, providing regular updates on the order and took all my questions away and came back with answers promptly
26 October 2021
Friendly, knowledgeable and honest ..
14 January 2022
Great staff, great service
13 January 2022
I feel they went further than just sorting the problem. they informed me at every step and recommended options
10 January 2022
All aspects of how Snows dealt with the problem and the speed of fixing it were exemplary.
08 January 2022
Very efficient allowing out if hours (sunday) safe drop off
04 January 2022
Pleasant welcome , good information re process, and nice hospitality whilst waiting . And all on time as predicted
03 January 2022
personal service.
01 January 2022
Always willing to explain what is required and why
31 December 2021
Kept me informed. Washed the car inside and out too.
29 December 2021
The price quoted was the price I paid
27 December 2021
As above. Simply consistency of good friendly knowledgable service v
02 January 2022
Had my new BMW two days early than expected. Well done Snows BMW Portsmouth team. Ben is the best Sales man x