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ABOUT BMW Snows Portsmouth.

Find out more about what we do and our team.

Meet the team

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Steve Churchill

Franchise Aftersales Manager
  • Years at the dealership 18
  • Department Service

Ashley Black

Parts Manager
  • Years at the dealership 13
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The car was ready on time and nice and clean.

Service

As above, Excellent attention

Service

Snows BMW were superb, all the staff are friendly and they continually keep you updated on the service progress whilst you wait.

Service

all very easy , Staff always friendly and polite.

Service

As always I received excellent service and I know that my cars service will be carried out by skilled technicians.

Service

Great service all round

Service

Professional service.

Service

Service was carried out with no problems and car ready for time required

Service

It's so simple

Service

Kept me informed and sorted out the problems

Service

Picked up issues I didn't know about

Service

Again, great communication throughout with the services provided at the highest standard. I particularly appreciated receiving a video of the car to explain what had been checked and what might need looking at in the near future.

Service

The service was fantastic well done team !

Service

The person who looked after me went the extra mile so my car fixed that day.thank you

Service

Service was satisfactory

Service

Easy to book, drop and collect car

Service

Completed the service and MOT in good time

Service

Excellent service was provided and the communication was above and beyond

Service

Serviced and kept informed and all options offered.

Service

always a pleasure dealing with SNOWs, servicing and MOT's done on time.

Service

Great customer service, staff are lovely and I prefer this branch to others which is why I keep going back to this one now :) thank you

Service

Good start to finish

Service

My expectations were met

Service

Everything was easy.

Service

Great job and usual frm John, Paul and the team at Smnows.

Service

Car was picked and returned home. Service was explained to me and carried out to my instructions. Car was cleaned

Service

Got the MOT done on time & friendly staff

Service

Very well looked after.

Service

fixed the problem

Service

Excellent service and cleaned my car

Service

Chased me up re MOT and provided timely reminder!

Service

Completed quickly

Service

Always professional and friendly.

Service

No complaints, all friendly.

Service

Everything perfect, no problems.

Service

Everyone was super helpful and went the extra mile. When I arrived at the service dept without any appointment but with a problem with my window the engineer immediately came to try and help me.

Service

The recall was dealt with in a professional way and the staff were helpful and knowledgeable.

Service

Trusted company

Service

There were no issues at all- it would have been nice to get a loan car for the period I was without a car but I don't think that's enough to reduce to rating.

Service

Able to phone and book for same week. Expected to replace discs and pads so pleased to told discs didn't need doing yet.

Service

Excellent

Service

Booking for my yearly service and MOT was hassle free and my car was treated with car with care whilst in for it's service.

Service

accommodated our need of needing the car back as soon as possible

Service

They fixed the problem without issue.

Service

As above excellent experience from the reception to the service and collection

Service

Was brilliant. Looked after really well. Service done and findings explained very well. Car cleaned and valeted to a high spec.

Service

Polite staff, clean modern environment

Sales

Friendly, welcoming staff with regular updates on progress of order.

Sales

Lauren took care of me from start to finish, providing regular updates on the order and took all my questions away and came back with answers promptly

Sales

Friendly, knowledgeable and honest ..

Sales

All things ran smoothly Nice to be back in a showroom

Sales

Lauren was very professional and helpful. Nothing was a problem for her. Trust was visible.

Sales

Amazing !!

Sales

I give 5 stars because it is always good dealing with snows

Sales

Nothing was too much trouble