SALES

5.0

SERVICE

4.5

318 ratings and 202 comments received in the last 90 days.

17 August 2025

Answered all my questions, very transparent, all round great

26 July 2025

Excellent service at Snows, Portsmouth. I have been going back there for 18 years, because of that service. Alex was excellent. Nothing was too much trouble and he kept us informed throughout.

18 July 2025

Great, got treated so well when turning up

14 July 2025

I have dealt with SNOWS BMW before however the team this time seem to know a lot about customer service. At no time did I feel under pressure and I felt that it was purely my decision yet I had support from the team to answer my questions.

09 July 2025

Easy to order Given a good deal

09 July 2025

Polite staff always happy to help and straightforward dealings.

05 July 2025

As above.

04 July 2025

Friendly staff and very efficient service. This BMW dealer provides the level of customer service I expect for a premium product.

03 July 2025

Everything was handled well. Communication was excellent throughout the process

01 July 2025

Excellent all round

27 August 2025

I particularly like the vehicle check. Gives information on what the car needs in the future.

27 August 2025

The customer service advisor was exceptionally helpful, delivered several bits of bad news about my car but did so with empathy and did all she could to mitigate the problems.

27 August 2025

Always happy with Snows

27 August 2025

Caroline was fantastic aswell, really great at her job! Very friendly and took the time to speak to me whilst my car was being brought round to the front. A real asset to the team

27 August 2025

Waiting appointment ran to schedule.

26 August 2025

The constant push to do more than needs to be done, charging for the inspection, apparently BMW recommend changing tyres well before they legally need to be done, just trying to get the less informed or vulnerable to spend double the price of a tyre

25 August 2025

I have been dealing with Levi and Maddie before and after my vehicle came in, they were both extremely helpful. That's why the score is so high.

25 August 2025

As above great service

25 August 2025

The service was the best I have received from Snows in all the years I have been using the service department.

25 August 2025

Kept informed throughout the MOT and Service.

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