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The car was ready on time and nice and clean.
As above, Excellent attention
Snows BMW were superb, all the staff are friendly and they continually keep you updated on the service progress whilst you wait.
all very easy , Staff always friendly and polite.
As always I received excellent service and I know that my cars service will be carried out by skilled technicians.
Great service all round
Service was carried out with no problems and car ready for time required
It's so simple
Kept me informed and sorted out the problems
Picked up issues I didn't know about
Again, great communication throughout with the services provided at the highest standard. I particularly appreciated receiving a video of the car to explain what had been checked and what might need looking at in the near future.
The service was fantastic well done team !
The person who looked after me went the extra mile so my car fixed that day.thank you
Service was satisfactory
Easy to book, drop and collect car
Completed the service and MOT in good time
Excellent service was provided and the communication was above and beyond
Serviced and kept informed and all options offered.
always a pleasure dealing with SNOWs, servicing and MOT's done on time.
Great customer service, staff are lovely and I prefer this branch to others which is why I keep going back to this one now :) thank you
Good start to finish
My expectations were met
Everything was easy.
Great job and usual frm John, Paul and the team at Smnows.
Car was picked and returned home. Service was explained to me and carried out to my instructions. Car was cleaned
Got the MOT done on time & friendly staff
Very well looked after.
fixed the problem
Excellent service and cleaned my car
Chased me up re MOT and provided timely reminder!
Always professional and friendly.
No complaints, all friendly.
Everything perfect, no problems.
Everyone was super helpful and went the extra mile. When I arrived at the service dept without any appointment but with a problem with my window the engineer immediately came to try and help me.
The recall was dealt with in a professional way and the staff were helpful and knowledgeable.
There were no issues at all- it would have been nice to get a loan car for the period I was without a car but I don't think that's enough to reduce to rating.
Able to phone and book for same week. Expected to replace discs and pads so pleased to told discs didn't need doing yet.
Booking for my yearly service and MOT was hassle free and my car was treated with car with care whilst in for it's service.
accommodated our need of needing the car back as soon as possible
They fixed the problem without issue.
As above excellent experience from the reception to the service and collection
Was brilliant. Looked after really well. Service done and findings explained very well. Car cleaned and valeted to a high spec.
Polite staff, clean modern environment
Friendly, welcoming staff with regular updates on progress of order.
Lauren took care of me from start to finish, providing regular updates on the order and took all my questions away and came back with answers promptly
Friendly, knowledgeable and honest ..
All things ran smoothly Nice to be back in a showroom
Lauren was very professional and helpful. Nothing was a problem for her. Trust was visible.
I give 5 stars because it is always good dealing with snows
Nothing was too much trouble