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ABOUT BMW Snows Portsmouth.

Find out more about what we do and our team.

Meet the team

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Craig Lacey

Franchise Sales Manager
  • Years at the dealership 2
  • Department Sales

Steve Churchill

Franchise Aftersales Manager
  • Years at the dealership 18
  • Department Service

Ashley Black

Parts Manager
  • Years at the dealership 13
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very nice bunch of workers down there and there always willing to help

Service

I feel the covid-safe precautions were well thought through and thorough.

Service

Dealt with quickly and efficiently.

Service

As above

Service

From the moment I spoke to Tom outside to the moment I collected my car , I was made to feel wanted

Service

Always receive excellent service.

Service

Friendly welcoming staff. Great customer service.

Service

Snows Portsmouth are outstanding when it cones to servicing. I try to get Josh to handle my services as he is very, very good

Service

I was completely satisfied

Service

Very professional, polite and efficient. I enjoy the video they send regarding the progress of your service..

Service

Quick, efficient service.

Service

Overall I was satisfied with everything else

Service

excellent Covid protection measures in place and being observed by all staff, regular contacts and updates from my service adviser.

Service

I was well looked after

Service

Easy to make appointment. Easy to drop off, reception etc, and to collect. Kept fully informed of progress. Vehicle cleaned inside and out. Next oil change in 2 years

Service

All very efficient and professional service

Service

Done all they said and knew wha was needed

Service

The process was flawless, everything was cleaned and sanitised before use and felt extremely safe. The guy on the desk was helpful and efficient and I was in and out of the showroom quickly.

Service

As above

Service

Extremely professional & courteous

Service

Very happy, great service, especially pleased to have the car cleaned too!

Service

All staff extremely professional and helpful

Service

As above and video of car being serviced.

Service

The car has performed without any problems since purchase, I hope that if that were to change, Snows would be the listening dealership.

Service

Because it was helpful that you were able to deal with it immediately and we'll.

Service

No complaints

Service

Efficient, personal service; attention to detail by sales staff; excellent cars.

Sales

Every thing was done at the time agreed

Sales

In this very difficult time company did everything to get the car to me