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ABOUT BMW Snows Portsmouth.

Find out more about what we do and our team.

Meet the team

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Craig Lacey

Franchise Sales Manager
  • Years at the dealership 2
  • Years in the company 2
  • Department Sales

Steve Churchill

Franchise Aftersales Manager
  • Years at the dealership 18
  • Years in the company 18
  • Department Service

Ashley Black

Parts Manager
  • Years at the dealership 13
  • Years in the company 13
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No complaints

Service

Professional and efficient at a reasonable price

Service

Good service, collection and delivery back of my car after a service and MOT, Video was interesting to see on the health inspection of my car.

Service

Very thorough

Service

everything that needed doing was done well, including a collection and delivery service.

Service

Reassurance that the work done is good and the technician is very thorough, polite and explains things very well.

Service

Very professional and well organised.

Service

Snows offer a seamless experience

Service

Couldn't fault the service

Service

Nothing was too much trouble for the staff

Service

Service carried out quickly with no fuss

Service

Can't fault the service so far.

Service

Prompt

Service

The Master Technician, Paul Piper, was an exemplary example of a Master Technician. He knew straight away what the problem was with my vehicle, had the part ordered in advance and carried out the repair on first visit.

Service

Car was checked in for a while-u-wait appointment, the work was carried out as requested and the technician explained what he had done on completion.

Service

Very proficient and effective Team

Service

All dealt with efficiently and advisorys explained.

Service

Everything perfect. As usual.

Service

Easy to book

Service

Good service

Service

Done what I required with no fuss

Service

Everything done well

Service

Kept up to date on service progress, with SMS and video link. Car finished on time.

Service

No fuss, no problems as usual

Service

Again perfect service

Service

The matter was quickly resolved

Service

Everything was completed as well as a service which I had thought would take another visit.

Service

Everyone really helpful

Service

Always good service

Service

Job completed in time frame estimated

Service

Professional service

Service

good service from a reputable company

Service

Pleasant experience all round and good service.

Service

Every thing was done at the time agreed

Sales

In this very difficult time company did everything to get the car to me

Sales

On collection of my new car,I knew it fitted like a a new jacket.A very satisfying experience.

Sales

Snows coped very well under difficult circumstances due to covid. Very good social distancing during handover process.